Telus FAQ slip up: cranky employee or poor choice of placeholder copy? - Workplace Wellness Blog by Wellergize

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Blog Overview Blogger Profiles Event Calendar You can also visit our other sites: EmployeeWellness.ca WellnessFair.ca Workplace Wellness Info on NaturalHealthcare.ca	\| Share: \| more Telus FAQ slip up: cranky employee or poor choice of placeholder copy? Techvibes has four theories on what went wrong on the Telus FAQ fiasco It's gone now and no one is quite sure how long it was there, but the Telus' FAQ point that explained the need for a credit check in terms of "you may be broke" and "deadbeat" shows what happens when employees are not fully engaged in their work. TechVibes' theories? (1) Bored or disgruntled worker, (2) hacker, (3) placeholder copy that didn't get caught (also suggesting lack of engagement and attentiveness), or (4) they just decided to go with unvarnished honesty. Since we can pretty much rule out options 2 and 4 (a hacker breaks into their server and changes one point on the FAQ page?), it looks like a lesson on what employee disengagement can do to your brand. Read the TechVibes story at the link. Source (please note, some articles are only available for a limited time.) Posted by: danica on 2010-07-30 15:04:47 Subscribe to the feed Direct Link to this post Next post: High levels of burnout among UK family doctors, especially in group practice 2012-01-31 08:59:19 Other posts tagged employee engagement, policies, brand damage: · [Unhealthy eating: a new form of occupational hazard?] · [Study finds most paramedics are victims of abuse in the workplace] · [African-American men do not reap same career benefits from mentoring as Caucasians] · [Your abusive boss may not be good for your marriage] · [Smoke-free workplaces reduce heart attacks] · [Employers need to tackle culture of ignorance around breast cancer survivors who work] · [Taking steps to prevent employees from going postal] · [Safeguards needed to prevent discrimination of early Alzheimers patients in the workplace] · [Tobacco companies use corporate social responsibility for political purposes] · [Performance management should involve an evaluation of employee engagement] · [Work engagement, job satisfaction, and productivity: a virtuous cycle] Don't forget: there is a search box on every page! Recent Posts: High levels of burnout among UK family doctors, especially in group practice Depersonalized doctors: A cross-sectional study of 564 doctors, 760 consultations and 1,876 patient reports in UK general practice Posted by: mara on 2012-01-31 08:59:19 Majority groups support assimilation -- except when they are not majorities It is hard to integrate a society to maintain minority identities and not make the majority feel their values are being rejected Posted by: danica on 2012-01-29 11:06:21 Color-coding, rearranging food products improves healthy choices in hospital cafeteria Labeling all foods and beverages with a simple red, yellow and green color scheme to indicate their relative healthiness led patrons to purchase more of the healthy items Posted by: danica on 2012-01-25 16:56:28 If you plan, then you will accomplish... but it helps to have a friend Partnering up or planning with someone can really boost the likelihood of sticking to your resolutions Posted by: mara on 2012-01-05 09:18:08 Sky light sky bright -- inside your office New LED ceiling mimics sky, natural lighting for improved mental health Posted by: danica on 2012-01-04 11:20:24 View Your Cart? Call us for more information: In Toronto and Area call 647.723.6381 or call 1.866.395.8904 Toll-free. Dial answer group (ext) 3. \| Share: \| more Check out our Amazon Reading List!	New! Wellergize brings the power of Permacharts to your organization. Click here to see our selection. Wellergize Latest Tweet: wellergize: #workplacewellness daily is out! http://t.co/tSMMEA6j â–¸ Top stories today via @ergoplus @skilven - about 1 hour ago + More Recent Tweets: Our twitter feed is brand-spanking new! You can follow us or contact us here: @Wellergize. We'll tweet and retweet events, blog post topics, and relevant news. wellergize: #workplacewellness daily is out! http://t.co/tSMMEA6j â–¸ Top stories today via @humoratwork @watershedflow @hrconnector @hrbloggers - 5:04pm February 2, 2012 wellergize: Read #workplacewellness daily â–¸ today's top stories via @occupknowledge @watershedflow â–¸ http://t.co/8GtgUAuy - 3:27pm January 31, 2012 Powered by (a variation of) TwitterZoid Who has used Wellergize Products and Services? Seneca College, for one. Ask us how we can help your organization. Contacting us: In Toronto and Area call 647.723.6381 or call 1.866.395.8904 toll-free. Dial answer group (ext) 4. You can also use the form on the Contact Us page to request information on specific workplace wellness topics.
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