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Generational differences raise productivity at workplace, says study

Employees from different generations and its advantages and disadvantages.
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The common belief behind different generations working together is that they cannot get along.

It is believed that the reasons behind differences in attitude for Gen Y (18-29), Gen X (aged 30-47), and baby boomers (aged 48-65) is communication style and monetary awards.

Kelly Global Workforce Index conducted a survey study with 100 000 people in 34 countries covering North America, Europe, and Asia Pacific.

According to a survey by global workforce solutions differences in attitude may improve productivity in workplaces.

The survey found that 42% of respondents to the survey said differences between Gen Y, Gen X, and baby boomers could actually improve workplace productivity, while 24% say they interfere with productivity, and 23% say they make no difference.

According to the survey more than 42% of all employees say they have experienced inter-generational conflict in the workplace, while 75% admit to adapting the way they communicate with colleagues from a different generation in order to avoid problems.

Based on survey results Gen Y is increasingly using instant messaging, however all age groups prefer face-to-face communication.

With respect to rewards and bonuses, older employees prefer non-cash rewards such as time off work and training opportunities. On the other hand, Gen Y employees prefer monetary rewards.

Kelly Services also point out that baby boomers are the most tolerant of generational differences and the most positive about the productivity benefits.

Gen X are more likely to have experienced intergenerational conflict than either Gen Y or baby boomers, while Gen Y are more likely to go out of their way to adapt their communication style in dealing with colleagues from a different generation.

“It is important that issues such as management style, communication technique and remuneration structure are not allowed to become the focus for dissent among different generational groups. By recognizing the varying needs of people at different stages of their life and career, managers can address issues and actually enhance performance,” Corona concludes.

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